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Citrix workspace app wont open |
Citrix workspace app wont open
Asked by Brian Gackenbach. I installed the workspace app and it worked fine immediately after install. Now, a week later, I need to work from home on some patient records, and when I click the link that normally launches Cerner, I just get the hour glass for a few seconds, then nothing happens. I've rebooted several times but nothing changes. Next, I tried to uninstall, and it just hangs on the "Initializing Was going to try a fresh install, but I can't even uninstall it!
Won't allow me to install over it, as I get a message that says I already have the latest version installed! I'm at roadblock here guys.
I saw a post about a Clean-Up utility for Citrix receiver, but the download button is greyed out for me, I can't download it. Important note for step This is so frustrating, as I am in the same boat as you Cant uninstall the current version to try a re-install - the uninstall program just sits on "Initializing", and Can't pipe any ica files into the Citrix Workspace to open the VDI Connection.
Isn't there anyone that knows how to fix this? I mean Since my original post I've installed a system repair tool called Restoro and had it analyze my system. I'm away from home at this moment and not at the desktop PC so can not provide the file name.
I'm tempted to take a chance and just purchase this Restoro application and see if it will fix the issue The Issues with Workspace app It's not good how we can't even uninstall the current version of Workspace to then go back to x version to get things working again.
You should consider releasing a new version of the Workspace application, just so the uninstaller is fixed. That's great Jeff! Thanks for sharing the link. I just bookmarked it, and will try it this evening when I get home from work. One question though on Step 1. After I run the Cleanup Utility, do I need to cleanup the registry files, or does the utility do that? Hoping the utility, as I'm a n00b when it comes to messing around in the registry. Lastly, having some trouble finding the previous version , if you have that link handy too, that would be handy, or I'll keep digging around.
It worked!!! Thank you SOoooo much for the link to the correct cleanup utility! It worked great! Rebooted, and downloaded version, installed it Having the same issue here; however, because of the way my company is set up, can't download the Cleanup Utility Jeff mentioned. Did anyone else have success with other methods? I was facing this issue on my PC, I have created another user account on the same machine and Citrix workspace started working with this new user account. Not sure you have luxury to do that on company pc or may be sys admins can.
I didnt try uninstalling with the new user account, I will give it a try towards end of the day. Just tried uninstalling with the different user account and it worked. Restarted PC and installed earlier version of Citrix workspace and now I am able to access without any issues.
I was able to correct mine using the included Cleanup Utility inside the local install folder. This one magically worked,. For whoever is still having this issue and unable to use the Cleanup Utility, this is the brute force nuke method to fully uninstall it.
The pesky Citrix Workspace Updater Service is what got originally in the way. Open task manager, and end any citrix tasks. While in task manager, go to the services tab and sort it by "description". Look for the one that has citrix in the description, it's an updater service. Right click it and choose "stop".
Using a program like CCleaner , run the registry cleaner tool. There should be a bunch of registry errors that it picks up because of your deleting of these files. Clean all those registry errors. Restart, and you should now be able to install the older version of Citrix that doesn't have the issue mentioned. You will be able to leave a comment after signing in.
Welcome to the Citrix Discussions. Our site does not support outdated browser or earlier versions. To use our site, please take one of the following actions:. Jump to content. Ask question. Upvote if you also have this question or find it interesting. Learn more. Follow, to receive updates on this topic. Sign in to follow this Followers 8. Brian Gackenbach 0. Brian Gackenbach 0 Members 4 posts.
Posted October 14, Any help would be appreciated. Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question.
Upvote if you found this answer helpful or interesting. Jeff Donnan 8. Jeff Donnan Enthusiast 8 Members 3 posts. Posted October 18, Hey Brian, I fixed the issue after tinkering around. Works for me now. Posted October 17, Please look into this issue, it seems like it is occurring for multiple people. Thankyou, regards, Jeff. Citrix, You should consider releasing a new version of the Workspace application, just so the uninstaller is fixed.
Posted October 18, edited. I'll update you later this evening! Thanks again! Riley Harshbarger 0. Riley Harshbarger 0 Members 1 post. Posted October 19, Hemanth Kumar 0. Hemanth Kumar 0 Members 3 posts.
Posted October 20, edited. Bill Roggy 0. Bill Roggy 0 Members 1 post. Posted October 21, Andrew Go 0. Andrew Go 0 Members 1 post. Posted December 17, Empty your recycle bin to make sure those are fully deleted 5. Please sign in to comment You will be able to leave a comment after signing in Sign in now. To use our site, please take one of the following actions: Upgrade your version of Internet Explorer. You can find more information here Install the Google browser.
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Refresh your application in Citrix Workspace app or Citrix Receiver for Windows - 10 answers to this question
I just bookmarked it, and will try it this evening when I get home from work. One question though on Step 1. After I run the Cleanup Utility, do I need to cleanup the registry files, or does the utility do that? Hoping the utility, as I'm a n00b when it comes to messing around in the registry. Lastly, having some trouble finding the previous version , if you have that link handy too, that would be handy, or I'll keep digging around.
It worked!!! Thank you SOoooo much for the link to the correct cleanup utility! It worked great! Rebooted, and downloaded version, installed it Having the same issue here; however, because of the way my company is set up, can't download the Cleanup Utility Jeff mentioned. Did anyone else have success with other methods? I was facing this issue on my PC, I have created another user account on the same machine and Citrix workspace started working with this new user account.
Not sure you have luxury to do that on company pc or may be sys admins can. I didnt try uninstalling with the new user account, I will give it a try towards end of the day. Just tried uninstalling with the different user account and it worked. Restarted PC and installed earlier version of Citrix workspace and now I am able to access without any issues. I was able to correct mine using the included Cleanup Utility inside the local install folder.
This one magically worked,. For whoever is still having this issue and unable to use the Cleanup Utility, this is the brute force nuke method to fully uninstall it. The pesky Citrix Workspace Updater Service is what got originally in the way.
Open task manager, and end any citrix tasks. While in task manager, go to the services tab and sort it by "description". Look for the one that has citrix in the description, it's an updater service.
Right click it and choose "stop". Using a program like CCleaner , run the registry cleaner tool. There should be a bunch of registry errors that it picks up because of your deleting of these files.
Clean all those registry errors. Restart, and you should now be able to install the older version of Citrix that doesn't have the issue mentioned. You will be able to leave a comment after signing in. Welcome to the Citrix Discussions. Our site does not support outdated browser or earlier versions. To use our site, please take one of the following actions:.
If you are at liberty to, it would be handy to know what the application is and the service that is trying to run? This topic has been locked by an administrator and is no longer open for commenting. To continue this discussion, please ask a new question.
I'm going to be pulling some new wire soon through some dirty drop ceilings, and without fail, at some point I always get a piece of something in my eye at some point during the job.
I'd like to avoid that this time. I have struggled to find safety glasses We have a predominantly on-prem AD environment. Whilst we will be moving to M that will be in a while. I recall many years ago the MC February, the short month, the unpredictable month where mother nature loves to throw everything into the blender. If a recruiter sent you a text message after calling you, would you consider it unprofessional?
Would you prefer an email or text message in Essentially I had to reimage an entire machine to get it to work. You will be able to leave a comment after signing in. Welcome to the Citrix Discussions. Our site does not support outdated browser or earlier versions. To use our site, please take one of the following actions:.
Jump to content. Upvote if you also have this question or find it interesting. Learn more. Follow, to receive updates on this topic. Sign in to follow this Followers 3. Workspace app launcher screen won't open Asked by Gwyn Williams. Gwyn Williams 2. Gwyn Williams Enthusiast 2 Members 12 posts.
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